Challenging Conversations: Evidence-Based Approaches to High-Stakes, High Intensity and Difficult Conversations
0.75 NAPNAP Contact Hour. This continuing education activity is offered at a reduced rate to NAPNAP Members. This continuing education activity rate is $7.5 for NAPNAP Members. For non-members, this continuing education activity rate is $15.
Nurse practitioners frequently engage in high stakes, high intensity, and difficult conversations. These difficult conversations can involve new diagnoses, unexpected findings, escalation of care, disclosure of error, and other emotionally charged topics. This session will discuss evidence-based communication techniques that can be used in these challenging conversations.
This continuing education activity is administered by the National Association of Pediatric Nurse Practitioners (NAPNAP) as an Agency providing continuing education credit. Individuals who complete this program will be awarded 0.75 NAPNAP contact hours, of which 0 is pharmacology content.
If you had attended 2022 virtual symposium and earned CE for this session, this course will be a duplicate.
IMPORTANT: This continuing education activity is offered at a reduced rate to NAPNAP Members. You must be logged in using your NAPNAP Username and Password to be recognized as a Member of NAPNAP. If you are a current member of NAPNAP, and you are being asked to purchase this activity at the Non-Member rate, please contact the NAPNAP National Office at (877) 662-7627 to request assistance prior to entering any payment information.
Participants are forbidden to reproduce, republish, redistribute, or resell this course in any other form. For copyright-related questions, please email your question to: firstname.lastname@example.org
Copyright 2022 © by National Association of Pediatric Nurse Practitioners (NAPNAP).
Pediatric-focused advanced practice registered nurses
Describe common reflections parents share following difficult conversations.
Identify communication techniques that can be used in high-stake and difficult conversations.
Describe one new technique you will incorporate into future difficult conversations.
Kathryn Nelson, DNP, RN, CPNP-AC/PC, PMHS
Dr. Kathryn Nelson is a dual certified acute and primary care pediatric nurse practitioner. She is also certified as a pediatric mental health specialist (PMHS). She is a clinical assistant professor at the University of Michigan School of Nursing where she teaches nurse practitioner students and serves as the student conflict resolution officer and faculty lead for student mental health. Dr. Nelson currently works as a nurse practitioner for a pediatric hospitalist service after previously working as a nurse practitioner in the specialty of pediatric cardiac surgery. These roles have helped her understand the importance and potential pitfalls of difficult conversations.
- 0.75 Contact hours