De-escalation of the Aggressive Caregiver or Pediatric Patient
1.00 NAPNAP Contact Hour. This continuing education activity is offered at a reduced rate to NAPNAP Members. This continuing education activity rate is $10 for NAPNAP Members. For non-members, this continuing education activity rate is $20. This course is a recorded presentation for NAPNAP's 2025 National Conference.
The frequency and severity of patient and caregiver aggression is on the rise in both inpatient and outpatient health care settings. Over 70% of non-fatal workplace injuries occur in the health care sector, with pediatrics ranking third in area of danger. This presentation will offer evidence-based strategies for identifying, de-escalating and managing patients and/or caregivers demonstrating or at high risk for aggressive behavior in health care settings.
This archived presentation from our 2025 national conference is available as part of a bundle of courses recorded during our 2025 conference in Chicago. Purchase the conference bundle and select five of the 2025 conference sessions archived and save.
This continuing education activity is offered at a member-only discounted rate of $45. Non-members may purchase this bundle for $90. Great news - You can join NAPNAP before purchasing to save. To see the complete listing of courses available for selection in the 2025 conference bundle, click here.
Please note that this program is a recording from a live session from NAPNAP 2025 national conference in Chicago. If you earned CE for this session, this course will be a duplicate.
IMPORTANT: You must be logged in using your NAPNAP Username and Password to be recognized as a Member of NAPNAP. If you are a current member of NAPNAP, and you are being asked to purchase this activity, please contact the NAPNAP National Office at (877) 662-7627 to request assistance prior to entering any payment information.
Participants are forbidden to reproduce, republish, redistribute, or resell this course in any other form. For copyright-related questions, please email your question to: [email protected]
Copyright 2025 © by National Association of Pediatric Nurse Practitioners
Keyword: aggressive
Target Audience
Pediatric-focused advanced practice registered nurses.
Learning Objectives
• Identify commonalities in angry or aggressive caregivers or patients.
• Determine effective strategies to de-escalate an aggressive patient or caregiver.
• Theorize the use of evidence-based approaches to engaging with an aggressive caregiver or patient.
• Explore interventions for reducing burnout and anxiety in health care providers.
Michelle Rickard, DNP, CPNP-AC, CHPPN
There are no disclosures to report
Available Credit
- 1.00 Contact hours

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