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  • Primary Care
  • Professional Issues
  • Contact hours
1.25 NAPNAP Contact Hour. This continuing education activity is offered at a reduced rate to NAPNAP Members. This continuing education activity rate is $12.50 for NAPNAP Members. For non-members, this continuing education activity rate is $25. Telehealth etiquette and webside manner are essential skills necessary to enhance the quality of virtual encounters and that of the patient-provider experience. Too often, these skills are incorrectly assumed to be intuitive. This session will utilize the PEP (Performance, Environment, Privacy and Security) model of telehealth etiquette to educate APRNs on these important components of virtual care. NAPNAP Foundation is pleased to support this session.